Order Info

What are your customer support hours?

bet356网站Monday - Friday 9:00 am - 4:00 pm PST


How do I check my order status?

If you have a account, you can check the status of your most recent orders by going to               Your Account and selecting your order number.

bet356网站If you don't have a account, please reach one of our customer service reps at with your order number and email address used for your purchase.

Why did you cancel my order?

bet356网站Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons are:

  • Item(s) were not available for purchase
  • We had difficulty processing your payment information
  • We could not ship to the address provided
  • Duplicate orders were placed

If your order is cancelled, you will receive an email explaining the reason. You will not be billed for any cancelled items. You can contact us here bet356网站with any questions.